General Information
Protecting the personal data of our website users and our customers is very important to us. This statement sets forth our commitment to protecting individuals’ data and privacy.
This Privacy Policy describes how we handle information that can be used, directly or indirectly, to identify individuals (“personal data”).
What does this Privacy Policy cover?
This Privacy Policy applies to personal data that you provide to DACH Schutzbekleidung or that is derived from personal data as described below.
Data Controller
The data controller is DACH Schutzbekleidung GmbH & Co. KG, Rotackerstraße 21, 76437 Rastatt (“DACH”). The data protection officer for DACH Schutzbekleidung GmbH & Co. KG is attorney Marc Jüdt of Karlsruhe. (ra.juedt@juedt.de).
What does DACH do with my personal data?
DACH processes personal data exclusively in accordance with the relevant legal provisions and only as described in this document.
To the extent that the processing of your personal data is based on a legal basis, the section “Use of Data Based on Legal Permission” contains information about which personal data DACH processes or uses and for what purposes.
If your consent is required for the processing of your personal data, you can find more information in the section “Use of Data with Your Consent.”
Processing time
To the extent that DACH processes and uses your personal data based on a legal basis or with your consent, DACH stores your personal data
- only for as long as required for the purposes set forth below, or
- until you object to DACH’s use of your personal data (to the extent that DACH has a legitimate interest in using your personal data) or
- until you withdraw your consent (if you have consented to DACH's use of your personal data).
However, if the law requires DACH to retain your personal data for a longer period, or if DACH needs your personal data to assert legal claims or defend against legal claims, DACH will retain your personal data until the end of the applicable retention period or until the claims are resolved.
Why do I have to provide personal information?
You don't have to.
In general, providing consent or personal data is voluntary.
If you do not give your consent or do not provide any personal data, this will generally not have any adverse effects on you.
However, there are instances in which DACH cannot take action without certain personal data, for example, because this personal data is required to process your orders or grant you access to certain areas of this website or a newsletter.
In such cases, DACH cannot provide you with what you have requested without the relevant personal data.
Where is my personal data processed?
DACH processes personal data exclusively on servers located in the European Union.
Rights of Data Subjects
You may at any time request information from DACH regarding which personal data DACH processes about you, as well as request the correction or deletion of such personal data.
However, DACH may only delete your personal data if there is no legal obligation to retain it or if DACH has a overriding right to retain it.
However, once you have requested the deletion of your personal data, you will no longer be able to use any DACH services that require the use of your personal data.
If DACH uses your personal data based on your consent or to fulfill a contract with you, you may request a list from DACH of the personal data you have provided to DACH.
Please send your request to recht@dach-germany.de and specify which information or processing activities your request relates to.
In addition, you may request that DACH restrict the further processing of your personal data in the following cases:
- if you claim that the personal data DACH holds about you is incorrect (but only for as long as DACH needs to verify the accuracy of the personal data in question),
- if there is no legal basis for DACH to process your personal data and you request that DACH no longer process your personal data,
- if DACH no longer needs your personal data, but you assert that DACH must continue to retain this data so that you can assert or exercise legal claims or defend against claims by third parties, or
- If you object to the processing of your personal data by DACH (based on DACH’s legitimate interest as described in Section B below), for as long as it takes to assess whether DACH has an overriding interest in processing your personal data or is subject to a legal retention obligation.
Right to File a Complaint
If you believe that DACH is not processing your personal data in accordance with the guidelines described herein or with the data protection laws applicable in the EEA, you may at any time file a complaint with the data protection authority of the EEA member state in which you reside, or with the data protection authority of the country or federal state in which DACH has its registered office.
Links to Other Websites
This website may contain links to external websites.
DACH is not responsible for their privacy practices or their content.
Use of Data Based on Legal Authorization
In the following cases, DACH is permitted to process your personal data in accordance with applicable data protection laws.
Provision of the requested goods or services
When you order goods or services from DACH, DACH uses the personal data you enter in the order or registration form (usually the following information or a portion thereof:
Your name, your (email) address, your phone number, your company’s name and address, your job title or role, and, if a payment is to be made to DACH, your credit card number or bank account information—solely for the purpose of processing your order or providing the requested goods or services.
This may include initiating the process of entering into a contract, answering your questions, sending you shipping and billing information, and processing or providing customer feedback and support.
This may also include chat or conversation data that you may generate through the chat features on dach-germany.de, in contact forms, emails, or phone calls.
The term “Goods and Services” includes web services, offers, contests, sweepstakes, other content, non-marketing-related newsletters, white papers, tutorials, training courses, and events organized by DACH, as well as access to them.
If you participate in learning programs or training courses offered by DACH, DACH may also track your learning progress in order to provide you with this information.
In addition, we communicate via email with users who use our services, and we also communicate by phone when handling customer complaints or investigating suspicious activity.
DACH may use your email address to confirm your account registration, send payment notifications, inform you of changes to DACH products and services, and send legally required notices and other announcements.
DACH will only send you marketing information via email or phone—where required by law—after you have given your consent, and will give you the opportunity to opt out of this type of communication. You can do so at any time by clicking the unsubscribe link at the bottom of each email.
Legitimate Interest of DACH
In the following cases, DACH has a legitimate interest in processing or using your personal data.
If you do not agree with this procedure, you may object to the processing or use of your personal data by DACH.
Questionnaires and Surveys
DACH may invite you to participate in customer surveys. The questionnaires used for this purpose are generally designed so that they can be completed without providing any personal information. However, if you do provide personal information in a questionnaire or survey, DACH may use that personal information to improve its products and services.
Recording of Telephone Conversations
DACH may record telephone calls for the purposes of quality assurance and improving service quality.
You will be informed that the call is being recorded during the call and before the recording begins.
Recording of Chat Sessions
may be stored for the same reasons.
Creation of anonymized data sets
DACH may anonymize the personal data it collects to create anonymized data sets that are used to improve DACH’s products and services, including by DACH’s service providers.
Information About Updates and Feedback
As part of an existing business relationship between you and DACH, DACH may, to the extent permitted by law, provide you with information about DACH products or services, such as seminars, webinars, and events.
If you have participated in a DACH seminar, webinar, or event, or have purchased products or services from DACH, DACH may contact you to request feedback.
Right to Object
You may object to the use of your personal data for the purposes described above at any time by contacting https://www.dach-germany.com/optout.
In this case, DACH will cease using your personal data for the purposes listed above (i.e., based on a legitimate interest, as described above) and will remove it from its systems, unless DACH is permitted to use this personal data for another purpose set forth in this Privacy Policy, or DACH determines that it has a compelling legitimate interest in the continued processing of your personal data and can demonstrate this.
Use of Data with Your Consent
DACH will use your personal data as described below only if you have previously given your consent to the relevant processing activities.
Cookies
This website uses cookies.
There are essential cookies that are required for the website's basic functions.
There are functional cookies that allow us to analyze website usage so that we can measure and improve its performance.
There are marketing cookies used by advertising agencies to show you ads that are relevant to your interests.
Social media cookies are used.
These cookies enhance the functionality of our website:
- Secure Login
- Storage of Your Login Information
- Consistent presentation of page content
- Sharing Pages on Social Media
- Posting Comments
This website uses Google Analytics, a web analytics service that uses cookies. To analyze website usage, the usage information generated by the cookie (including your truncated IP address) is transmitted to our server and stored for the purpose of analyzing usage, which helps us optimize the website.
Google also uses the data that is transmitted, particularly for advertising purposes. Please visit Google's website for more information on the nature and scope of this use.Google also uses the data that is transmitted, particularly for advertising purposes. Please visit Google's website for more information on the nature and scope of this use.
Your IP address is immediately anonymized during this process, so that you, as a user, remain anonymous to us.
The information generated by the cookie regarding your use of this website will not be disclosed to third parties.
You can prevent the use of cookies by adjusting your browser settings accordingly; however, in that case, you may not be able to use all the features of this website to their full extent.
If you do not consent to the storage and analysis of this data from your visit, you can object to its storage and use at any time by clicking the link below. In this case, a so-called opt-out cookie will be stored in your browser, which means that Google Analytics will not collect any session data.
If you delete your cookies, this will result in the opt-out cookie being deleted as well, and you may need to reactivate it.
News about DACH's Products and Services
Subject to applicable provisions and your consent, DACH may use your name, email and mailing addresses, phone number, job title, and basic information about your employer (name, address, and industry), as well as an interaction profile based on your previous interactions with DACH (previous purchases, participation in webinars, seminars, or events, or use of (web) services).
To track these marketing activities, DACH may transmit a hashed user ID to social networks or other third-party services (such as Twitter, LinkedIn, Facebook, Instagram, or Google), where this information is then processed to present you with more relevant information.
Privacy Notice Regarding Social Plugins
Our website uses social media plugins (Twitter, Facebook, etc.).
Every time you visit a page on our website that includes such a plugin, the plugin transmits data. In the process, the social network server is notified of which specific page on our website you are currently visiting, and additional data—such as your IP address—is transmitted.
We have no control over the scope of the data that the social network collects using this plugin. Please refer to the privacy policy of the respective social network for more information:
Facebook/LinkedIn/Twitter/XING/YouTube/Google
Creation of User Profiles
DACH offers you the opportunity to use DACH web services—such as forums, blogs, and networks—for which you must register and create a user profile. Through a user profile, you can display personal information about yourself to other users, including your name, photo, social media accounts, mailing and/or email address, phone number, personal interests, skills, and basic information about your company.
However, it is always up to you which of these offers you choose to take advantage of.
Without your consent to the creation of such user profiles, DACH is unable to offer you services for which your consent is a legally required prerequisite.
Within a website, your profile is used not only to provide access but also to personalize your interactions with other users (for example, through messaging features) and, in the DACH region, to improve the quality of communication.
Special Categories of Personal Data
In connection with your registration for an event or seminar and the provision of access to it, DACH may ask you to provide certain information about your health in order to accommodate the needs of people with disabilities or specific dietary requirements during the event, if necessary.
DACH's use of such information is based on the consent you have provided.
Event Details
If you register for an event, seminar, or webinar hosted by DACH, DACH may share basic participant information (your name, company, and email address) with other participants in the same event for the purpose of exchanging information and ideas.
Withdrawal of Consent
You can revoke your consent at any time by sending an email to info@dach-germany.de.
In the event of withdrawal of consent, DACH will no longer process the personal data to which the consent applied, unless DACH is legally required to do so.
If DACH is legally required to retain your personal data, further processing of your personal data will be restricted accordingly, and the data will be stored only for the retention period prescribed by law.
A revocation has no effect on DACH’s past processing of personal data up to the time of the revocation.
Once you have withdrawn your consent, DACH can no longer provide you with a service that requires your consent.