Privacy statement by DACH Schutzbekleidung

The protection of the personal data of the users of our website as well as our customers is very important to us. This statement sets out our commitment to protecting the data and privacy of individuals.

This privacy statement describes how we handle information that can be used directly or indirectly to identify individuals (‘personal data’).

General information

What does this privacy policy apply to?

This Privacy Policy applies to personal data provided by you to DACH Schutzbekleidung or derived from the personal data as described below.

Responsible entity

The data controller for www.dach-germany.de is DACH Schutzbekleidung GmbH & Co. KG, Rotackerstraße 21, 76437 Rastatt (‘DACH’).

The data protection officer of DACH Schutzbekleidung GmbH & Co. KG is Rechtsanwalt Marc Jüdt, Karlsruhe. (ra.juedt@juedt.de).

What does DACH do with my personal data?

DACH processes personal data exclusively in accordance with the relevant legal provisions and only as described in this document.

To the extent that the processing of your personal data is based on a lawful authorisation, the section ‘Data use based on lawful authorisation’ contains information on which personal data DACH processes or uses for which purposes.

To the extent that your consent is required for the processing of your personal data, you will find further information in the section ‘Data use with your consent’.

Term of processing

To the extent that DACH processes and uses your personal data on the basis of a legal authorization or within the scope of your consent, DACH will store your personal data

• only for as long as the purposes set out below require, or
• until you object to DACH's use of your personal data (to the extent that DACH has a legitimate interest in using your personal data) or
• until you withdraw your consent (to the extent that you have consented to DACH's use of your personal data).

However, to the extent that DACH is required by law to retain your personal data for a longer period of time or DACH needs your personal data to assert or defend against legal claims, DACH will retain your personal data until the relevant retention period has expired or the claims have been settled.

Why do I have to provide personal data?

You do not have to.

Generally, giving consent or providing personal data is voluntary.

If you do not give consent or provide personal data, this will generally not have any adverse effect on you.

There are times, however, when DACH cannot operate without certain personal data, for example because this personal data is needed to process your orders or to give you access to areas of this website or a newsletter.

In such cases, DACH cannot provide you with what you want without the relevant personal data.

Where is my personal data processed?

DACH processes personal data only on servers located in the European Union.

Rights of data subjects

You may at any time request from DACH information about what personal data DACH is processing about you and the correction or deletion of such personal data.

However, DACH may only delete your personal data if there is no legal obligation to retain it or DACH has an overriding right to retain it.

However, once you have requested that your personal data be deleted, you will no longer be able to use any DACH services that require the use of your personal data.

If DACH uses your personal data on the basis of your consent or to perform a contract with you, you may request from DACH a list of the personal data you have provided to DACH.

Please direct your request to recht@dach-germany.de and specify the information or processing activities to which your request relates.

Furthermore, you may request DACH to restrict further processing of your personal data in the following cases:

• if you claim that the personal data held by DACH about you is inaccurate (but only for as long as DACH needs to verify the accuracy of the personal data concerned),
• if there is no legal basis for DACH to process your personal data and you request that DACH ceases to process your personal data,
• if DACH no longer needs your personal data but you claim that DACH needs to continue to hold that data to enable you to bring or exercise legal claims or defend against claims by third parties; or
• if you object to DACH processing your personal data (on the basis of DACH's legitimate interest as described in Section B below) for as long as the assessment of DACH's overriding interest in processing your personal data or a legal obligation to retain it requires.

Right of appeal

If you believe that DACH is not processing your personal data in accordance with the requirements described herein or with the data protection laws applicable in the EEA, you may at any time lodge a complaint with the data protection authority of the EEA member state in which you reside or with the data protection authority of the country or state in which DACH has its registered office.

Links to other websites

This website may contain links to third-party websites.

DACH is not responsible for their privacy practices or their content.

Data use based on legal permission

In the following cases, DACH is permitted to process your personal data based on applicable data protection laws.

Providing the goods or services requested

When you order goods or services from DACH, DACH will use the personal data you provide on the order or registration form (usually the following information or part thereof: your name, (e-mail) address, telephone number, company name and address, job title or role and, if payment is to be made to DACH, your credit card number or bank details), solely for the purpose of processing your order or providing you with the goods or services requested.

This may include initiating a contract, answering your questions, sending you shipping and billing information, and processing or providing customer feedback and support.

Also, this may include chat or conversation data that you may generate via the chat functions on dach-germany.de, in contact forms, emails or telephone calls.

The term ‘goods and services’ includes web services, offers, contests, sweepstakes, other content, non-marketing newsletters, white papers, tutorials, training, and DACH events, and access thereto.

If you participate in learning programmes or training provided by DACH, DACH may also track your learning progress in order to provide you with this information.

In addition, we communicate by email with users who subscribe to our services, as well as by telephone when dealing with customer complaints or investigating suspicious activity.

DACH may use your email address to confirm your account opening, to send payment notifications, to notify you of changes to DACH products and services, and to send legally required notices and other disclosures.

Marketing information by email or telephone, where required by law, will only be sent to you by DACH if you have given your consent and given you the opportunity to opt out of this type of communication. You can do this at any time by clicking on the unsubscribe link which can be found at the bottom of every email.

Justified interest of DACH

In the following cases, DACH has a legitimate interest in processing or using your personal data.

If you do not agree with this practice, you may object to the processing or use of your personal data by DACH.

Surveys and questionnaires

DACH may invite you to participate in customer surveys. The questionnaires used for this purpose are usually designed in such a way that they can be answered without providing personal data. If you nevertheless provide personal data in a questionnaire or survey, DACH may use such personal data to improve its products and services.

Recording of telephone conversations

DACH may record telephone conversations for quality assurance and service improvement purposes.

You will be informed of a recording during the telephone call and before the recording begins.

Recording of chat sessions.

may be saved for the same reasons.

Creation of anonymised records.

DACH may anonymise the personal data it collects to create anonymised data sets that are also used by DACH's service providers to improve DACH's products and services.

Information about news and feedback.

As part of an existing business relationship between you and DACH, DACH may, to the extent permitted by law, provide you with information about DACH products or services: Seminars, Webinars, Events.

If you have attended a DACH seminar, webinar or event, or purchased DACH products or services, DACH may contact you to obtain feedback.

Right to object.

You may object to the use of your personal data for the purposes described above at any time at https://www.dach-germany.com/optout.

In this case, DACH will stop using your personal data for the purposes set out above (i.e. on the basis of legitimate interest as described above) and remove it from its systems, unless DACH is permitted to use such personal data for another purpose set out in this Privacy Policy or DACH establishes and can demonstrate a compelling legitimate interest in continuing to process your personal data.

Data use with your consent

DACH will only use your personal data as described below if you have previously given your consent to the processing operations concerned at https://www.dach-germany.com/de/datenschutz/datenschutz-einwilligung/.

Cookies

This website uses cookies.

There are necessary cookies, which are required for the basic functions of the website.

There are functional cookies that allow us to analyse website usage in order to measure and improve its performance.

There are marketing cookies that are used by advertisers to serve you advertisements that are relevant to your interests.

Social network cookies are used.

These cookies enhance the functionality of our website:

• secure login
• storage of your login details
• uniform display of page content
• Sharing pages via social networks
• Writing comments

This website uses Google Analytics, a web analytics service that uses cookies. For the purpose of analysing the use of the website, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which serves to optimise the website on our part.

Google also uses the transmitted data, in particular for advertising purposes. Please refer to Google's website for information on the type and scope of use.

Your IP address is immediately anonymised during this process, so that you as a user remain anonymous to us.

The information generated by the cookie about your use of this website is not passed on to third parties.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

If you do not agree to the storage and evaluation of this data from your visit, you can object to the storage and use at any time by clicking the mouse below. In this case, a so-called opt-out cookie will be placed in your browser, which means that Google Analytics will not collect any session data.

If you delete your cookies, this will also delete the opt-out cookie and you may have to activate it again.

News about DACH products and services

Subject to compliance and your consent, DACH may use your name, email and postal address, telephone number, job title and basic information about your employer (name, address and industry), as well as an interaction profile based on your previous interactions with DACH (previous purchases, participation in webinars, seminars or events or use of (web) services.

To track these marketing activities, DACH may transmit a hashed user ID to social networks or other third party offerings (such as Twitter, LinkedIn, Facebook, Instagram or Google) where this information is then processed to present you with more relevant information.

Data protection information on social plugins

Our website uses plugins of social networks (Twitter, Facebook, etc.).

Every time a web page of our internet presence is called up that is provided with such a plugin, the plugin transmits data. In the process, the social network server is informed which particular web page of our internet presence you are currently visiting as well as other data such as your IP address. We have no influence on this.

We have no influence on the scope of the data that the social network collects with the help of this plugin. Please inform yourself by referring to the data protection information of the respective social network:

Facebook/LinkedIn/Twitter/XING/YouTube/Google

Creating user profiles

DACH offers you the opportunity to use DACH's web services, such as forums, blogs and networks, for which you must register and create a user profile. A user profile allows you to display personal information about yourself to other users, including your name, photo, social networking accounts, postal and/or email address, phone number, personal interests, skills and basic business information.

However, it is always possible to register and create a user profile.

However, it is always up to you which of these you use.

Without your consent to create such user profiles, DACH will not be able to provide you with services where your consent is a legal requirement.

Within a web service, your profile will be used beyond the mere provision of access to personalise interaction with other users (such as via messaging features) and by DACH to improve the quality of communication.

Special categories of personal data

In connection with registering for and providing access to an event or seminar, DACH may ask you to provide certain information about your health in order to accommodate the needs of people with disabilities or certain dietary requirements during the event, if applicable.

The use of such information may involve the use of personal data about you.

The use of such information by DACH is based on consent given by you.

Event data

When you register for a DACH event, seminar or webinar, DACH may share basic attendee information (your name, company and email address) with other attendees at the same event for the purpose of exchanging information and ideas.

Revocation of consent given

You can revoke a given consent at any time at https://www.dach-germany.de/optout.

In the event of withdrawal, DACH will no longer process the personal data to which the consent applied, unless DACH is required to do so by law.

If DACH is required by law to retain your personal data, further processing of your personal data will be limited accordingly and the data will only be retained for the retention period required by law.

A revocation will have no effect on DACH's past processing of personal data up to the time of revocation.

DACH may not (or may no longer) provide you with a service that requires your consent after your revocation.